What is the process for inside sales?

Program Timeline: Kickoff meeting: Client Interviews & Knowledge Transfer Recruiting Begins: Candidate Profile & Search Creating Sales Toolkit: Develop Sales and Marketing Plan of Action Pre-Launch Preparation: Rep Offers Sent / Paperwork Completed Full Program Launch: Sales Training & Field Execution SFI will launch any size sales team in 15 – 45 days max!

How to manage an inside sales team?

Managing an inside sales team can be challenging, but some key strategies can help. Establish specific sales targets and define key performance indicators (KPIs) that will be used to evaluate the team’s performance. Make sure your team is up-to-date with the latest sales techniques and has access to ongoing training and development opportunities. Encourage open communication, teamwork, and collaboration among team members. Recognize and reward individual and team successes. Leverage tools and software that can automate and streamline sales processes, such as CRM systems and sales automation software. Regularly monitor individual and team performance, provide feedback and coaching as needed, and recognize and reward successes.

Inside Sales Outsourcing

Pioneered the Sales Outsourcing Industry in 1998

More Than $1.2B in Gross Revenue Generated For Our Clients
United States-based Sales Professionals

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Inside sales outsourcing is a popular solution for businesses looking to improve their sales process without investing in an in-house sales team. Outsourced inside sales teams are trained experts in generating leads, nurturing relationships, and closing deals remotely. They use advanced technologies and techniques to streamline sales and increase revenue. With inside sales outsourcing, businesses can benefit from experienced sales professionals without the overhead costs of hiring and managing an in-house team. This allows companies to focus on improving their skills and leave the sales process to the experts.

What Is Inside Sales?

Inside sales refer to the process of selling products or services to potential customers remotely, rather than in person. Outsourced inside sales teams provide businesses with a scalable, cost-effective solution to drive revenue growth. Managing inside sales teams is easy, these teams are typically staffed by trained sales professionals with the expertise and resources to handle various aspects of the sales process, which includes lead generation, prospecting, qualifying, and closing deals.

An inside sales outsourcing company can provide businesses with customized inside sales solutions tailored to their specific needs, allowing them to focus on their expertise and transfer complex sales tasks to professionals. With outsourced inside sales, businesses can benefit from increased efficiency, higher productivity, and improved sales performance without investing the time and resources required to build an in-house sales team.

Should Your Business Consider Hiring An Inside Sales Outsourcing Company?

Many businesses are turning to B2B inside sales services to streamline their operations, improve efficiency, and reduce costs. By outsourcing sales functions, companies can tap into specialized expertise without the expense of hiring, training, and maintaining an in-house sales team. This flexibility in staffing reduces fixed costs while enabling quick adjustments to market fluctuations. Inside sales services often come equipped with advanced technology and tools, further enhancing efficiency and cost savings. Choosing B2B inside sales services can streamline operations and lead to significant cost reductions, making it a strategic choice for many businesses.

Benefits Of Hiring An Inside Sales Service

Hiring an inside sales outsourcing company offers numerous benefits to businesses looking to boost their sales efforts. Here are some key advantages:

Cost Savings: Inside sales outsourcing reduces the need for maintaining an in-house sales team. You can avoid expenses associated with recruitment, salaries, benefits, and office space, resulting in significant cost savings.
Specialized Expertise: Inside sales outsourcing companies have experienced professionals who specialize in sales. They bring valuable skills, strategies, and knowledge to your team, helping you achieve better results.
Scalability: Outsourced inside sales solutions are flexible. You can easily scale your sales team up or down according to your needs, allowing you to adapt to changing market conditions without the burden of fixed recruitment costs.
Advanced Technology: Many inside sales outsourcing firms are equipped with cutting-edge sales technologies, including CRM systems, analytics tools, and lead generation software. This technology enhances your sales processes and efficiency.
Focus on Core Competencies: Outsourcing sales enables your in-house team to concentrate on core business functions. This specialization can lead to improved productivity and overall company performance.
Market Expansion: Your business can expand into new markets or regions by leveraging the outsourced team’s local expertise and knowledge.
Increased Sales Velocity: With an outsourced inside sales solution, you can accelerate the sales cycle and reach your revenue goals faster. Professional sales teams are adept at closing deals efficiently.
24/7 Coverage: Many outsourcing companies offer round-the-clock coverage, allowing you to engage with clients and prospects in different time zones, enhancing your global reach.
Risk Mitigation: Outsourcing mitigates the risks associated with hiring and managing an in-house sales team. The outsourcing company assumes responsibility for recruitment, training, and performance management.

Overall, inside sales outsourcing provides a cost-effective and flexible solution for businesses to enhance their sales capabilities. It offers specialized expertise, scalability, advanced technology, and the ability to focus on core activities while mitigating risks, ultimately contributing to improved sales performance and growth.

Why You Should Choose Our Inside Sales Services

Through our inside sales outsourcing services, Sales Focus Inc. guarantees a level of quality, professionalism, and expertise to our client’s Inside/Virtual Sales Programs that other organizations cannot match. As pioneers and leaders, we know long-term success results from adhering to a proven and repeatable process. Our S.O.L.D.TM Methodology is the roadmap we have followed since our founding over 20 years ago and allows us to hire, train and manage dedicated inside sales teams. The success of these programs is more than just a claim and is measurable, with well over $1B in revenue generated for our clients.

Operating within our state-of-the-art sales center in Charleston, South Carolina, our agents are hired specifically with your business in mind. These dedicated resources will have the industry background and experience to hit the ground running on day one while operating in a controlled environment with access to our Executive Sales Staff to provide ongoing guidance and support.Our Executive Sales Staff operates in the same capacity as if you had a sales manager and sales director in-house. With our inside sales services, we guarantee, at minimum, weekly meetings and access to our management team to provide you with all reporting, feedback, challenges, and successes. As such, Sales Focus Inc. is more than just a vendor, we are a true partner to our clients. For big business or small, our focus is your growth, which is the only benchmark for success.

Your Challenge

Now more than ever, the success of an organization’s future revenue growth can hinge on the effectiveness of a virtual, inside sales team. This new reality, both in terms of selling tactics and buyers’ habits, has caught many organizations off guard and forced a rethinking of traditional strategies. We are approached on a daily basis by businesses looking for solutions to the following:

How to effectively transition from an outside sales model to virtual
How to effectively implement best practices and processes
How to control the cost of sales
How to keep talented agents and protect an organization from a cycle of turnover

Our Solution

As a professional Sales Outsourcing organization with a 100% focus on closing business for our clients, we have the facility, process, and management team to effectively navigate the challenges of maintaining a top-tiered inside sales team.

Handpicked team of sales professionals to represent your company – We recruit and train top sales talent and match individuals with your organization to ensure our inside sales team delivers a congruent brand experience while aggressively pursuing new clients.
Sales team expansion without increasing overhead – Inside sales teams use our infrastructure, so you do not need to invest in new equipment or enhance your communications network to get results.
Managed cost of acquisition – You pay a flat rate for inside sales, making it easier to manage your expenses and control the cost of new client acquisition.
Access to our team of Sales Experts and S.O.L.D.™ Process

Our experienced management staff brings decades of experience selling into all industries. This combined with our proven and repeatable S.O.L.D.TM process is a potent combination that will provide your future inside sales team with the direction and guidance needed to thrive.

Learn more about how we can launch your inside sales team in 45 days or less!

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Our Commitment to Our Customers

Revenue Growth & New Client Acquisition

Reduced & Controlled Cost of Sales

Speed to Market – We Launch Your Sales Program in 45 Days or Less

Brand Protection by Using Dedicated, Full-time Employees

Inside Sales FAQs

An inside sales team is a group of sales professionals focusing on selling products or services to customers through virtual means, such as phone calls, email, and video conferencing. Unlike outside sales teams who travel to meet clients face-to-face, inside sales teams work from a central location, often in an office setting. They use various sales techniques and technology tools to reach potential customers, qualify leads, and close deals. Inside sales teams are commonly utilized in software, technology, and B2B services.

Both B2B and B2C sales require comprehensive knowledge and experience in customer service. In B2B sales, sales representatives will deal with high-level executives which leads to many more roadblocks in getting past the gatekeeper. In B2C sales, sales representatives deal with consumers more directly.

Over a third of companies in the US are already outsourcing. If you’re considering scaling up your sales operations but aren’t quite ready to build an inside sales team, outsourcing could be for you. Reasons to consider outsourcing your inside sales team:

Speed to Market
Sales team expansion without increasing overhead
Revenue Predictability
Increased Efficiency

Building an effective inside sales team requires careful planning and execution. The first step is to define the roles and responsibilities of each team member and establish clear goals and metrics for success. It’s also important to hire the right people with the necessary skills and experience and provide them with thorough training and ongoing coaching. Building a positive team culture, with a focus on collaboration and communication, can also contribute to the success of an inside sales team. And lastly, implementing the right tools and technology can streamline processes and enable the team to work more efficiently.

Program Timeline:

Kickoff meeting: Client Interviews & Knowledge Transfer
Recruiting Begins: Candidate Profile & Search
Creating Sales Toolkit: Develop Sales and Marketing Plan of Action
Pre-Launch Preparation: Rep Offers Sent / Paperwork Completed
Full Program Launch: Sales Training & Field Execution

SFI will launch any size sales team in 15 – 45 days max!

Managing an inside sales team can be challenging, but some key strategies can help.

Establish specific sales targets and define key performance indicators (KPIs) that will be used to evaluate the team’s performance.
Make sure your team is up-to-date with the latest sales techniques and has access to ongoing training and development opportunities.
Encourage open communication, teamwork, and collaboration among team members. Recognize and reward individual and team successes.
Leverage tools and software that can automate and streamline sales processes, such as CRM systems and sales automation software.
Regularly monitor individual and team performance, provide feedback and coaching as needed, and recognize and reward successes.

Our Proven S.O.L.D.^TM Process That Drives Revenue

STUDY

Transfer Clients Business Knowledge

ORGANIZE

Plan & Recruit

LAUNCH

Training & Go-To-Market Initiative

DIRECT

Manage & Track Sales Performance

Learn More about our S.O.L.D. Methodology

What Our Clients Are Saying

Sales Focus analyzed, helped develop and implemented selling processes that made an immediate positive impact to our sales Objectives. Within 90 days, Sales Focus was able to implement selling procedures that effectively increased our productivity this year! The sales team gained immediate benefits that will guide our organization into the future and will allow Horizon to continue its dominance in the Psychiatric Contract Management arena.

President

Horizon Health Behavioral Health Services

Sales Focus developed a tactical go-to-market plan that allowed TXU to quickly establish a presence in a newly targeted middle- market geography. They incorporated their processes and management tools into our organizational requirements that made the launch very successful. Time to market and scalability were essential to our success and Sales Focus delivered what they promised. Our Partnership with Sales Focus continues to expand.

Marketing Director

TXU Energy

With Sales Focus Inc. we were able to quickly develop our organization and have the sales team quickly on the street with their efforts immediately focused on generating revenue. Sales Focus was able to analyze our market and direct our sales efforts towards the most lucrative opportunities. Knowledge, process and focus were brought into our business from the very beginning of our engagement.

CEO

iJet Travel Intelligence (now WorldAware)

Sales Focus was able to quickly identify our needs and launch a sales team within 30 days to achieve our requirements. They incorporated their management program into our systems and delivered the results. Sales Focus brought the professional management and sales experience we needed.

General Manager

Sprint (now T-Mobile)

I appreciate all the hard work the Sales Focus team put into our partnership, particularly Kristina and Josh. We saw great results in terms of the volume of interactions, leads, webinar signups, and meetings set. I think there was a difficulty in setting meetings with the best individuals who were specifically interested in our platform, but that's a battle that everyone fights. We are moving on from our existing partnership because we're bringing these operations in-house moving forward, but we will keep Sales Focus in mind if our needs change.

Director of Business Development

AgileBlue

Sales Focus’s vast network of contacts, seasoned sales force, and broad experience in the industry made them the natural choice to provide representation throughout North America.

Director of Tourism

Bermuda Department of Tourism